Effective Date: January 1, 2026
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Welcome to HelmX, LLC and HelmX Aesthetic Advisors (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our websites, services, digital downloads, consulting engagements, SMS communications, and related offerings.
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Use of Services
HelmX, LLC and HelmX Aesthetic Advisors provide consulting, operational strategy, digital resources, educational materials, and business advisory services.
You agree to use our website and services for lawful purposes only. You may not use our content or services in a way that violates any applicable law or regulation.
We reserve the right to refuse service to anyone at our discretion.
Intellectual Property
All content, materials, frameworks, branding, digital downloads, graphics, systems, and methodologies are the intellectual property of HelmX, LLC and HelmX Aesthetic Advisors.
You may not copy, reproduce, distribute, modify, republish, upload, post, transmit, or exploit any material without prior written consent.
Digital products are licensed for individual or internal business use only unless otherwise stated.
Payments and Refund Policy
All fees for services, digital products, memberships, or consulting engagements are due as stated at the time of purchase or contract execution.
Due to the nature of digital and advisory services, all sales are final unless otherwise stated in a written agreement.
Failure to make payment may result in suspension or termination of services.
No Guarantees
We provide business advisory services, tools, and strategic guidance based on experience and industry knowledge. We do not guarantee specific financial, operational, or business results.
Results vary based on implementation, effort, market conditions, and business execution.
Our services do not constitute legal, medical, or financial advice.
Limitation of Liability
To the fullest extent permitted by law, HelmX, LLC and HelmX Aesthetic Advisors shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website, services, or communications.
Your use of our services is at your own risk.
SMS Communications and Consent
By providing your mobile phone number to HelmX, LLC or HelmX Aesthetic Advisors through our website, intake forms, booking systems, downloadable resources, event registrations, or other communication channels, you consent to receive SMS (text) messages related to your inquiry, services, or business relationship.
Types of Messages May Include:
• Appointment confirmations and reminders
• Service-related notifications
• Account updates
• Follow-up communications
• Event or workshop reminders
• Promotional or marketing messages (if separately consented to)
Message frequency may vary.
Consent to receive SMS messages is not a condition of purchase.
Standard message and data rates may apply depending on your mobile carrier plan.
Opt-In Methods
You may opt in to SMS communications by:
• Submitting a website form that includes SMS consent language
• Providing your mobile number during service onboarding
• Registering for events or downloadable resources with SMS disclosure
• Texting a designated keyword to our business number
Opt-Out Instructions
You may opt out at any time by replying STOP to any SMS message. After sending STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.
For assistance, reply HELP or contact us at:
Email: info@helmx.io
Phone: (984) 319-5726
Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
HelmX, LLC and HelmX Aesthetic Advisors are not responsible for delays, delivery failures, or errors in SMS transmission caused by carrier networks, mobile service interruptions, device compatibility issues, or circumstances beyond our control.
SMS message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.
Carrier Charges
Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier for SMS communications received from us.
Mobile Information Sharing Statement
We respect your privacy. Your mobile phone number and SMS consent data will never be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may share mobile information only with trusted service providers that assist us in delivering SMS communications and operating our business. These providers are contractually obligated to protect your information and may not use it for independent marketing purposes.
Age Requirement
Our services and SMS communications are intended for individuals who are at least 18 years of age.
By using our website or opting into SMS communications, you represent and warrant that you are 18 years of age or older and legally capable of entering into binding agreements.
We do not knowingly collect mobile information from individuals under 18. If we become aware that an individual under 18 has provided information, we will take reasonable steps to remove it.
Third-Party Platforms
We may utilize third-party tools and platforms (including CRM systems, booking systems, payment processors, and messaging platforms) to deliver services.
We are not responsible for the independent policies or practices of third-party providers.
Termination
We reserve the right to suspend or terminate access to our services if a user violates these Terms or engages in unlawful, harmful, or disruptive behavior.
Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.
Any disputes shall be resolved in the appropriate courts located in North Carolina.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Updates will be reflected by the “Last Updated” date at the top of this page.
Continued use of our services constitutes acceptance of any changes.
Contact
Questions about these Terms or legal notices should be sent to: legal@helmx.io
General support: support@helmx.io
General inquiries: info@helmx.io
Mail:
HelmX Aesthetic Advisors
Attn: Legal / Terms of Service
1105 Tryon Village Drive, STE 303, PMB #127
Cary, NC 27518
